The Psychiatric Health Facility (PHF) is a locked, acute psychiatric inpatient facility that serves San Joaquin County adults who are experiencing a mental health emergency. There are 16 beds in the facility, which is licensed by the State of California Department of Health Care Services. Members admitted to the PHF receive a range of intensive treatment and support services that include medication, rehabilitation, social services, peer support, limited medical treatment, and linkage to appropriate treatment and community supports.
The PHF’s goal is to provide acute, short-term, quality treatment that enables patients to return to and remain in the community.
The Crisis Stabilization Unit (CSU) is an outpatient facility for voluntary and involuntary placements of individuals experiencing an acute mental health crisis.
CSU staff provide emergency psychiatric and crisis stabilization services that include interventions and medication administration in consultation with caregivers and significant others.
CSU can accommodate up to 24 individuals, four of whom may be adolescents ages 12-17, depending on the intensity of the patient’s symptoms and staffing capacity.
Program goals are to provide crisis stabilization services in a safe and caring environment within a 23-hour period that prevents the need for psychiatric inpatient hospitalization.
Crisis Intervention Services (CIS) include a Crisis Clinic, mobile Community Crisis Response Teams (CCRT), a 24-hour Crisis Line, and a 24-hour Warm Line.
Adults, adolescents, and children who come to or are brought to BHS for crisis service receive a triage evaluation by a mental health professional. Evaluations assess the individual’s level of crisis to determine an appropriate course of intervention or referral. Service offerings include but are not limited to:
Crisis services are provided countywide and may be requested in person or by telephone.
For individuals who are not in crisis, the primary goal is to prevent the intensity of their symptoms from escalating.
Crisis clinicians respond to community requests for mental health evaluations in the field for involuntary psychiatric inpatient care in situations where the individual is a danger to themselves, to others, or is gravely disabled due to a mental disorder. The clinicians assess the consumer’s ability to maintain community functioning in the least restrictive environment and determine the most appropriate level of care at that moment in time.
Crisis clinicians respond to requests from San Joaquin County’s seven hospitals to provide mental health evaluations for any person at the hospital who has been medically cleared (ready for discharge), and may be a danger to themselves, to others, or who is gravely disabled due to a mental disorder.
The mobile CCRT is a 24/7 service that responds to requests from law enforcement to perform emergent mental health evaluations in the field.
CIS operates a 24-hour Crisis Line (209-468-8686) that is staffed by mental health professionals, and a 24-hour consumer supported Warm Line (209-468-3585) that is staffed by Mental Health Outreach Workers (MHOW). The Warm Line is staffed by MHOWs with lived experience who can often relate to consumers and their families. MHOWs listen, offer support, provide resources and referrals, and can share experiences of hope and recovery.
The goal of CIS is to provide crisis and non-crisis behavioral health services to the community.