In partnership with the Probation department, ISD will select and implement a new cloud-hosted Adult Probation System that will integrate with County Court and other County Law and Justice systems.
Complete the implementation of a new Enterprise Service Management System to better manage and monitor service delivery in the ISD, Human Resources, General Services and San Joaquin Health Departments.
Establish digital service portals for residents and county employees.
Conduct a pilot of Robotic Process Automation technology to automate routine business processes.
Technology Modernization and Refresh
Upgrade and expand the capacity of the Sheriff's Office Custody, Interoperability Channel, and General Hospital Radio Systems.
Encrypt the Sheriff's Radio Channels working with the Sheriff's Office and local agencies to ensure interoperability among all agencies.
Replace the Local Area Warrant System (LAWS) with a cloud hosted system. The new system will allow ISD to retire legacy infrastructure and improve the cybersecurity and resiliency of the LAWS service.
Upgrade the Jail Management System to the latest version and migrate the service to a cloud hosting provider.
Implement local area network, communications, access control and video systems in the 6 S. El Dorado building.
Increase the capacity of the Disaster Recovery Center compute and storage facilities to support the recovery of a wider array of County information systems and applications.
Evaluate and select a software as a service telecommunications vendor, conduct a pilot, and, if successful, conduct a procurement for a new telecommunications system.
Build Resiliency into the County's Wide Area Network using SD-WAN technology.
Enterprise Resource Planning Strategy
Upgrade the PeopleSoft Human Capital Management system to the latest versions available from Oracle and upgrade the underlying infrastructure that supports the system.
Implement electronic scanning of invoices, receipts, and other documents to support electronic submission of vouchers to the Auditor-Controller by all departments.
Implement electronic timeclocks at San Joaquin General Hospital to enable staff to report time worked electronically and eliminate the use of paper timesheets.
Implement a new Budgeting System for the 2024-2025 fiscal year.
Initiate an ERP System Selection Project
Increase Organizational Capacity
Build a Future-Focused Technology Organization
Invest in Staff and Leadership Development
Initiate an ISD Internship Program with Local Universities