Online:

• Visit the California State Disbursement Website (SDU).
• Select “Parent Paying Support” and follow the prompts to pay with your Mastercard or Visa. 
• Credit and debit cards processed online will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
• Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
• You can also make credit and debit card payments directly through the ExpertPay Website.

By Phone:

• Call the California State Disbursement Unit (SDU) at 1-866-901-3212.
• Select Option 1.
• Credit and debit cards processed by phone will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
• Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
• You can also make credit and debit card payments by calling ExpertPay at 1-800-403-0879.

At the San Joaquin County DCSS Office:

• Credit cards are accepted using the automated kiosk in our lobby. You may access during the business hours of 7:45am - 5:00pm.  
• Credit and debit cards processed through an automated payment kiosk will charge a 2.7% service fee on every transaction. This fee is paid to the card processor and not kept by Child Support Services.
• To find out if an office in another county has an automated payment kiosk available, check the listing on the State Child Support Website's Find a Local Office page.

At the San Joaquin County DCSS Office:

• Cash is accepted using the automated kiosk in our lobby. You may access during the business hours of 7:45am - 5:00pm.
• To find out if an office in another county has an automated payment kiosk available, check the listing on the State Child Support Website's Find a Local Office page.

With PayNearMe:

• Use PayNearMe at 7-Eleven, Family Dollar, CVS Pharmacies (except inside Target), Casey’s General Store and ACE Cash Express stores.
• Get a personal PayNearMe barcode on PayNearMe’s California child support page at PayNearMe Website or by contacting our office 1-866-901-3212.
• Present the barcode – either on a smart phone or on paper – to a cashier to be scanned at the counter.
• Reuse the barcode for future payments or get a new one, as needed.
• Find a PayNearMe location near you via PayNearMe Website.
• PayNearMe charges a $1.99 convenience fee and guarantees payments.
• Please note, it may take three or four days for your payment to be posted to your child support account.

If your case is managed by Child Support Services, you can mail a check or money order to:

Please note, if your case is a private case that is not managed by a child support agency, call 1-866-901-3212 for assistance with making payments by mail.

Download our NEW! TouchPay Payment App!

You can now make child support payments directly from your mobile device using the TouchPay Child Support app with a debit or credit card. The app is available for free download from the Apple App Store and Google Play Store.

• You will need your Participant ID number.
• TouchPay will assess a 2.7% convenience fee. This fee is paid to the card processor and is not kept by Child Support Services.
• For assistance with TouchPay call 866-204-1603 or visit www.touchpayonline.com/help

With ExpertPay:

You can make child support payments through the ExpertPay Website using Apple Pay, Google Pay, PayPal, Venmo, or other options like a bank account or credit card. Processing times depend on the payment method you choose.

Please note that ExpertPay charges a one-time registration fee of $2.50 to the first payment on a new account, in addition to the child support payment amount and the convenience fee of 2.95% (MAX $60.00). For additional info visit: ExpertPay - The Child Support Payment Center. 

With PayPal:

• Visit the PayPal Website.
• You will need your Participant ID number and a PayPal account.
• Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover).
• There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
• Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account.

• Use MoneyGram at Advance America, Albertsons, CVS Pharmacies (except inside Target), Raley’s/Bel Air, Walmart, and others.
• There are more than 6,200 locations in California and 40,000 nationwide that accept child support payments on California cases.
• Find a location at MoneyGram.com or call 1-800-926-9400.
• To make a payment, you will need your Participant ID number and Receive Code 14630.
• MoneyGram charges a $1.99 fee and guarantees payments.
• Please note, it may take three or four days for your payment to be posted to your child support account.

• Your child support payments can be deposited directly in your checking or savings account.
• This is safer and faster than waiting for a check to be mailed.
• To sign up for Direct Deposit, access the California State Disbursement's SDU Website.
• Then, select “Person Receiving Support” and you will be taken to the Direct Deposit sign up option.
• You may now be able to sign up for Direct Deposit into select non-US bank accounts.

• You can choose to receive an EPC that looks and works like a pre-paid debit card.
• Every month, your child support payment will be applied to the card balance, and you can use the card anywhere Mastercard is accepted.
• To apply for an EPC, access the California State Disbursement's SDU Website. and select “Person Receiving Support.”

• Then follow all prompts to receive your card.

   If your card is expired and you haven’t received a replacement, contact the Way2Go call center:

  Way2Go Call Center
  1-844-318-0740 (Domestic)
  01-800-668-0210 (Mexico)
  001-301-287-2003 (outside the USA)

  If you’ve had a change in address, update your profile now at www.GoProgram.com

• You can still receive your child support payment as a paper check, but this option is slow and insecure, as your payment can be delayed or stolen out of your mail.
• San Joaquin County Child Support Services strongly encourages you to use one of the faster and safer electronic payment options listed above.