The San Joaquin County Treasurer-Tax Collector is now offering an ebilling service for annual secured property taxes. You will now be able to receive your property tax bill and payment reminders by email.
Once you subscribe, you will automatically receive an email with a PDF copy of your property tax bill, receive reminder notifications of tax delinquent dates, and have the ability to login and download a copy of your bill at any time. We will continue to send paper bills to taxpayers who sign up for the service. In a future update, we will also introduce paperless billing.
At this time, this service is only available for annual secured property tax bills. In future updates we will be expanding the service to include supplemental and unsecured bills. For information on future updates, sign up for email notifications or check our website.
Failure to receive an email reminder does not relieve liability to pay or excuse any penalties incurred.
Click the button below to get started.
To sign up for ebilling, visit mygovbill.us/sjgov.
1. Click on the Sign Up button. If you have already created an account click Login.
If you already have an account, you will be directed to the login screen. If you are signing up for the first time follow the instructions below:
2. Fill out the information on the next page.
3. You will receive the following message:
Check the email account you used to sign up, click the link, and enter your password to verify the account.
4. Click on the My Bills button to add an assessment for ebilling.
5. To sign up for a bill, you will need the Assessment number and ebill PIN from the physical bill.
The ASMT number is located in box 2.
The ebill PIN is located in the messages section of the bill (box 9).
After entering the information, click add. This will add the Assessment to your account.
6. After bills are added to your account, you can download them, have them emailed to yourself, or pay them any time. You will also receive automatic reminder emails as the delinquent dates approach.
|What is an ebill?||
An ebill is an electronic version of a paper bill that can be viewed and paid online. You will still also receive a paper bill in the mail. Paperless billing will be available at a later date.
|What are the benefits of receiving an ebill?||
|How can I sign up for ebilling?||
Go to www.mygovbill.com/sjgov:
|Do I have to pay a fee for the ebilling service?||No, there are no fees to sign-up and receive the ebill and there are no fees to pay by e-check. Credit card payments are charged 2.34% of paid amount by a third party vendor. Debit card payments are charged $3.49 by a third party vendor.|
|If I enroll in the ebill service, will I continue to receive a paper bill in the mail?||Yes, we are not currently offering full paperless billing. We plan on introducing this feature in the future.|
|Will I receive supplemental bills through email as well?||No, ebills are currently only available for annual secured tax bills. We plan on adding other bill types in future updates.|
|I just signed up for the ebilling service. What will happen next?||You will receive an email confirmation regarding your new ebill account. You must confirm your request by clicking on the confirmation link within 24 hours to activate your new account. Failure to confirm will automatically cancel your account. Once you have confirmed and activated your account, you can add the parcels to be delivered as ebills. You will then receive an e-notification when the ebill is available to view, print or pay online.|
|How do I know that I have an ebill to pay?||Once you sign up for the ebilling service, you will be notified via email when your next bill is available for review online. At this time, this does not include supplemental, corrected, or unsecured bills but may in the future.|
|Can I still pay my bill by mail if I receive an ebill?||Yes, taxpayer’s receiving ebills can pay by mail, online at SJCTTC.org (e check is FREE!) or by phone. If paying through the mail we request you print the bill and include the relevant stub with payment.|
|Are there other payment options for paying my ebill?||
Yes. ebill subscribers may pay their bill with a credit card, debit card or e-check. Visit our How to Pay Property Taxes page for more information.
|My email address has changed. How do I redirect my Secured ebill notifications to my new address?||Log into your account at www.mygovbill.us/sjgov and navigate to My Bills. In the email section, simply delete the old address and add the new one.|
|I have forgotten my user name and/or password. What should I do?||Click the Reset Password button in the login dialog, then enter your user name, the security code, and click the Send Reset Link button. You will receive an email notice with a link to reset your password.|
|Can I switch back to paper bills in the future?||You will still receive paper bills.|
|Do I have to sign up for the ebilling service to access my account information online or to pay my bill online?||No, the ebilling service is optional for taxpayers. You can still have access online to view, print or pay taxes without signing up for the ebilling service. Go to SJCTTC.org.|
|I have signed up for ebills, but I did not receive an email telling me my bill is ready. Why not?||
|Can I have notifications sent to multiple email addresses?||Yes. You can have the notification sent to two email addresses, the primary and an alternative. Some taxpayers use this option to send a notification to their work and home email accounts.|
|I did not sign up for ebilling, but I received a notice through email that I did. Why?|