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Mission: To provide San Joaquin County employees with innovative transportation solutions. Vision: To enable complete customer satisfaction with our products and services, each and every time. Values: Customer Service: focus on the customer’s mission, understand and anticipate needs to create innovative solutions that are effective and efficient Professionalism: respect the for laws, principles, and ethics of our business, pride and integrity in the services we offer, environmental responsibility Communication: Free flow of information up, down and across our organization that is timely and relevant Transparency: open and honest communication, our processes and business functions are shared; we admit our mistakes and address our shortcomings Forward Focus: Simplify processes, anticipate needs, embrace technology, and integrate industry proven best practices into our business Safety: Maintain safe work practices and policies, provide safe equipment and vehicles, enable safety through education
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