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CHATTAM ISSUES URGENT
VOLUNTARY NATIONWIDE RECALL OF ICY HOT®
HEAT THERAPY™
PRODUCTS |
Contact:
Chattem, Inc.
1-888-442-4464
FOR IMMEDIATE RELEASE
-- Chattanooga, TN -- February 8, 2008 -- Chattem, Inc.
announced today that it is initiating a voluntary Nationwide
recall of its Icy Hot Heat Therapy products, including
consumer "samples" that were included on a limited
promotional basis in cartons of its 3 oz. Aspercreme®
product. This recall is being conducted to the consumer
level.
Chattem is recalling these products
because it has received some consumer reports of first,
second and third degree burns as well as skin irritation
resulting from consumer use or possible misuse of these
products.
All lots and all sizes of the following
Icy Hot Heat Therapy products are affected by this recall:
- Icy Hot Heat Therapy Air
Activated Heat- Back
- Icy Hot Heat Therapy Air
Activated Heat- Arm, Neck, and Leg
- Icy Hot Heat Therapy Air
Activated Heat- Arm, Neck, and Leg single consumer use
"samples" included on a limited promotional basis in
cartons of 3 oz. Aspercreme Pain Relieving Crème.
NOTE: if products have been removed from
their holding cartons the recalled products are packaged in
a red colored plastic pouch which states Icy Hot
Heat Therapy and either Back or
Arm/Neck and Leg.
Single consumer use "samples" of Icy Hot
Heat Therapy- Arm, Neck and Leg were included on a limited
promotional basis in yellow and red cartons of 3 oz.
Aspercreme Pain Relieving Crème. The samples were distinct
and stand-alone products, clearly labeled as "Icy Hot Heat
Therapy Air Activated Heat," with their own internal
labeling.
These products are sold over the counter
through food, drug and mass merchandisers.
Consumers who have the Icy Hot
Heat Therapy products under recall should immediately stop
using the products, discard them, and/or return them to
Chattem, Inc.
Product may be returned for a full refund
(average retail price) by calling Chattem’s Consumer Affairs
Department at 1-888-458-3487 (M-F from 8am to 4pm EST) or
via our website at
www.Chattem.com.
Any adverse reactions experienced with the
use of the Icy Hot Heat Therapy products should also be
reported the FDA Adverse Event Reporting Program, either
online at
www.fda.gov/medwatch/report.htm,
or by fax at 800-FDA-0178, and to Chattem at the above
toll-free number.
Chattem is notifying its customers,
including distributors and retailers, about this recall, and
is arranging for immediate return of all recalled products
to Chattem.
This recall only involves the
above listed Icy Hot Heat Therapy products including single
consumer use "samples" that were included in cartons of 3
oz. Aspercreme Pain Relieving Crème and does not involve any
other Icy Hot or Aspercreme products.
Chattem is committed to the integrity and
safety of its products and is undertaking this voluntary
recall with the full knowledge of the Food and Drug
Administration.
Consumers with questions or concerns about
this product may contact Chattem’s Consumer Affairs
Department at 1-888-442-4464 (M-F 8am to 4pm EST).
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